Technical

Game client issues (crashing, disconnection, error message during startup, not updating, etc.)

What are the minimum and recommended system requirements for the game on PC?

Where can I download the game?

Billing

How can I refund my purchases?

How do I purchase VP? Each time I try to buy, nothing happens when I click the purchase button.

I did not receive any of my purchased VP. Can you check this for me?

Game Related

How do I receive my Daily Attendance Reward?

Can I change my in-game name?

What languages are supported in-game?

How do I change my preferred language?

Heroic Dungeon open time

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General

I've played this game before, where are the other characters?

How can I report another player who is using cheats/hacks or exploiting bugs?

How can I provide feedback or suggestions?

Language Support for GrandChase Classic players

Client Crashing Issue