Players who have reported for falsely sold/dismantled items within 1 week of such actions may have their items restored. Players will only be able to request for Item Restoration 1 time per 1 year. (Restoring multiple items may not be available depending on the situation.)

Please see the below for items not available for restoration.

 - Items that cannot be restored

Items related to Reinforcement Stones (Reinforce, Alchemy, Extract)

Items related to Coordi (Fusion, Transmute, Unregister)

Items related to Crafting (Weapon, Equipment, Accessory, Other, Event, Chase Coordi)

Items related to Property Scrolls (GP Item Property Scroll, Single Property Scroll, Single Stat Change Scroll)

Items purchased from Hero's Bullion Shop, Rune/Darkstone Package, GP Shop, Point Shop

Please check if your restoration request is an item that can be restored by the standards above. If so, please send us a ticket and we will review it.