Technical Issue

I'm encountering some issues with the Game Client. (Disconnect, Error message, cannot update, etc.)

My client keeps crashing

I disconnect during gameplay

I get a pop-up window that says that a hack program has been detected.

I cannot chat with English

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Purchase

I'd like to refund my purchase

I wish to refund the purchased VP

I purchased VP but it does not show

How do I purchase VP? Nothing happens even though I press the Purchase button.

Gameplay

Can you change in-game names?

How do I receive daily login rewards?

What languages does the game support?

How do I change the language setting?

What is the in-game currency?

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Restoration

I would like an item restored

Event

I wish to move the Event Coordi

I wish to change the Event Item I received

I did not receive Event Rewards

I wasn't able to use the Event item in time.

Others

Reporting a bad-mannered player

I'm curious what the Seal Break chances are.

How do I register coupons?

If I want to give feedbacks or suggestions, what should I do?

Language Support for GrandChase