If you did not receive rewards for an event, we need detailed information regarding the event you have participated in.

Fill out the information below and we will check and see the details and get back to you.

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1. In-Game Name:

2. Event Name (Event Link):

  * GrandChase may offer various small events tied to a big event.

    If the issue pertains to a small event within a big event, please give us the name of the small event as well.

3. Detailed description of what happened.

4. Related Screenshots