The game crashes often. | GrandChase North America
GrandChase North America EN_FAQ INSTALL/ RUNNING
The game crashes often.

If the game crahses often, please follow the directions below.


1. Check the network connections

 - If the data network is not stable, the game may disconnect you. Please try again when you are connected to a stable network.


2. Check to see if there are multiple apps in use at the same time.

- If there are multiple apps in use at the same time, it could cause tie up some of your device's available memory, and can be a cause of lag/crash. Please end all apps you are not using and try again.


If the problems persist, please send us a ticket through the in-game mailing system.

Related Articles Related Articles