If you want to cancel your payment within the game or refund your purchase, please fill out the following information and send us a ticket.
Please note that any refund, payment cancellation, etc., filed in an open market store may result in a sanction such as a login restriction, account bans, etc.
■ Inquiry Form
1. Use Store: App Store
2. Game membership number (15 digits):
4. Payment date:
5. Payment amount:
6. Request: Cancel payment
7. Screen shot of iTunes payment details with order number attached (required)
■ How to send a ticket
Main Screen > Game Settings (Gear) at the top right> Account Information> Customer Center > 1: 1 Inquiry
[How to check your payment history]
1. Open PC iTunes → Account → Login → View My Account
2. Account Information → Purchase History / See all
3. Purchase History → Set Date in search option
4. Click [More] and [Order ID] on the right side of the payment item
5. Take a screenshot including DATE, ORDER ID, Purchased Items, and the Payment amount and attach the screenshot upon sending a ticket.