GrandChase Europe EN_FAQ GAME INSTALLATION/RUNNING THE GAME
The game crashes often.

If the game crahses often, please follow the directions below.


1. Check the network connections

 - If the data network is not stable, the game may disconnect you. Please try again when you are connected to a stable network.


2. Check to see if there are multiple apps in use at the same time.

- If there are multiple apps in use at the same time, it could cause tie up some of your device's available memory, and can be a cause of lag/crash. Please end all apps you are not using and try again.


If the problems persist, please send us a ticket via the in-game CS system.

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