If you want to cancel your payment within the game or refund your purchase,
Please fill out the following contents and accept the 1: 1 inquiry.
■ Contact Form
1) Use Store: App Store
2) Game membership number (15 digits):
4) Payment date:
5) Payment amount:
6) Request: Cancel payment
7) Screen shot of iTunes payment details with order number attached (required)
■ How to contact 1: 1
Main> Top right Game Settings (Gear)> Account Information> Customer Center> 1: 1 Inquiry
[How to check your payment history]
1. Open PC iTunes → Account → Login → View My Account
2. Account Information → Purchase History / See all
3. Purchase History → Set Date in search option
4. Click [More] and [Order ID] on the right side of the payment item
5. Take a screenshot including DATE, ORDER ID, Purchased Items, and the Payment amount and attach the screenshot upon sending a ticket.
Please note that any refund(payment cancellation, etc) filed in ad open market store may result in a sanction such as a login restriction, account bans, etc.